
Leader's Retreat Itinerary
Guests arrive to resort per their itinerary...

Welcome BBQ Dinner
Sunday 4th May at 6.30pm
Smart Resort/Casual Wear
Catch up with fellow Leaders as you're welcomed to Byron Bay with a sumptuous BBQ Buffet Dinner & Drinks at Breeze Poolside at Elements of Byron Resort.
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Breakfast
Monday 5th May available from 7.00am
Breakfast served in Azure Bar & Grill at leisure from 7.00am
Conference Day 1





Monday 5th May
Smart Casual
8.30am Welcome & AGM
Join us in the Belongil Pavilion 1 for a day of leadership an learning.
A warm welcome by CEO, Charlotte Pascoe.
A brief overview, achievements, implementations and statistics across the network over the 24/25 period.
9.00am Stephen Dullens (Industry Leader)
In this insightful session, Stephen Dullens will share strategies to help franchisees achieve better strategic outcomes and drive greater financial success in their businesses. Drawing from his extensive industry experience, Stephen will explore key factors that contribute to sustainable growth, operational efficiency, and enhanced profitability. Attendees will gain valuable insights into market trends, leadership approaches, and practical steps to optimize their real estate business performance.
10.30am Morning Tea
11.00am Stephen Dullens (continued)
Open discussion.
12.30pm Lunch
1.30pm Hugh Nairn, Cavalry Group
With the upcoming brand refresh, it’s essential to understand how to position your office, team, and personal brand for maximum impact. Marketing expert Hugh Nairn from Cavalry Group will guide franchisees through the key principles of effective branding, covering what to do—and what to avoid—when promoting your business. This session will provide actionable insights on leveraging the new brand identity, enhancing market presence, and ensuring consistency across all touchpoints to drive long-term success.
2.45pm Simone Pinto, Domain Group
Domain Group is a leading Australian property marketplace made-up of a portfolio of brands. With a purpose to inspire confidence in life's property decisions.
Simone will give an overview of products and digital solutions.
3.45pm Afternoon Tea
4.00pm Will Ainsworth, Gartland Real Estate
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​Will Ainsworth is an accomplished real estate professional and leader with a strong focus on building high-performing, supportive teams. Drawing from his extensive industry experience, Will will share insights into fostering a positive workplace culture, enhancing team collaboration, and creating an environment where individuals can thrive. His approach emphasizes leadership, trust, and well-being, demonstrating how a strong, supportive team can drive success in both business and personal growth.
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Dinner at Loft
Monday 5th May at 7.00pm
Dressy Casual
Loft Byron Bay is a Cocktail Bar & Restaurant luxuriously styled to frame sun-soaked views of Byron Bay’s famous Main Beach.
Soak up the Byron vibes at Loft, and watch the world go by from above whilst enjoying one of their signature cocktails,Loft Byron Bay is a cocktail bar and restaurant that is elegantly designed to highlight the sun-soaked views of Byron Bay's famous Main Beach. Immerse yourself in the relaxed Byron vibe at Loft, where you can enjoy watching the world go by from above while savoring one of their signature cocktails, which will be served upon arrival.
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6.45pm Meet in lobby for bus transfer
7.00pm Arrival and pre-dinner cocktail
Breakfast




Tuesday 6th May available from 7.00am
Breakfast served in Azure Bar & Grill at leisure from 7.00am
Conference Day 2
Tuesday 6th May
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8.30am Peter Bongiorni & Tom Ainsworth REX
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Leveraging CRM Systems: Streamlining client management and communication – Learn how to take advantage of your database and make your CRM work for you instead of the other way around. Understand AI technology to save time and increase your day-to-day efficiency.
10.00am Private Yoga Session (Partners welcome)
Wear comfortable, breathable clothing that allows you to
move freely.
All guests are to meet at Heart of the Bay for a 10am start.
12.00pm Lunch with Hayley Van De Ven
Banksia Terrace at Elements of Byron
​​Dressy Casual
Enjoy a 2 course lunch with guest speaker Hayley Van de Ven, Director of RE/MAX Results - the #1 ranked RE/MAX office in Australia. Hayley is a leading agent growth specialist with nearly two decades of property experience.
3.00pm Cocktail Making (Partners welcome)
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Unleash your inner mixologist at our exclusive cocktail making workshop with Veronika Eliasova, Bars Manager at Elements! From crafting the perfect martini to gaining insights into mixology, it's an experience not to be missed.
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Dinner at Fig Tree
Tuesday 6th May at 6.30pm
​​Dressy Casual
Byron Bay's premier venue for a memorable dining experience. Nestled on a hilltop; with European inspired gardens, including an olive grove and a 150 year old giant fig tree. Offering an award-winning dining experience, where each dish is a masterpiece, prepared with the finest local produce.
6.15pm Meet in lobby for bus transfer
6.30pm Arrival and pre-dinner drinks
Breakfast
Wednesday 7th May available from 7.00am
Breakfast served in Azure Bar & Grill at leisure from 7.00am
Guests depart as per their individual itinerary.
(Transfers and flights to be arranged by guests independently).
We would like to thank our major partners:


